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#1 | Attachment Upload Problems datum

Wed Aug 18, 2010 1:27 pm

@doc
Since this might concern others as well I figured I'd start a thread instead of keeping this conversation private

Posted by doc

hi ingmar sorry to bother you again but some of my members cant upload attachments they can see the pop up box but attachments are upoading to fast and not showin up in the box and sometimes when they submit post the reply doesn show attachments its working fine for me as admin and my other admin though ?

So far we haven't had complains about this function but I'll have our intern see if he can reproduce the problem and get back to you when we come up with a solution.

It could help if you can find out what browsers your members where using - maybe this would narrow down the search for the source of the problem...

Regards,
Ingmar

Technical Supervisor · Xobor.com

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#2 | RE: Attachment Upload Problems datum

Wed Aug 18, 2010 1:52 pm (Last edited: Wed Aug 18, 2010 2:19 pm)

ok ingmar i found the problem its when the popup window goes to the background it looses the uploaded attachments it works if you type post text first and then add attachments but keeping the popup box showing in forground when hitting submit post if the pop up window goes to background it seems to loose the uploaded attachments
thanks for you reply

it does work just not if the popup window goes to background it could be there browseres but i told them all to use firefox opera or chrome not explorer

i also think same members are having trouble creating new album in pic gallery but everything is workin fine for some of the other members??
i reset forum permission to on admin panel i case it was that and they still having same problem......

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#3 | RE: Attachment Upload Problems datum

Wed Aug 18, 2010 2:54 pm (Last edited: Wed Aug 18, 2010 2:55 pm)

on a side note on the pic gallery upload i think i found the prob there too there is no font on the page for create album name and description so they did know where to put it to be able to save the album, the page is in white on the create album the font could be in white to thats prob why they cant see it , i think i might have to change it
thanks for all your help

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#4 | RE: Attachment Upload Problems datum

Wed Aug 18, 2010 4:01 pm

Sorry ingmar my bad i had the font on whit no wonder they could see the text on that page i got it sorted .

the only prob is with the popup window loosing the attachments when it goes to the background everything else is 100% now thank you very much

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#5 | RE: Attachment Upload Problems datum

Wed Aug 18, 2010 8:05 pm (Last edited: Wed Aug 18, 2010 8:06 pm)

I think I know what the problem is:

The popup doesn't loose the attachment just because it is hidden in the background.
BUT: If you click on the "Attach file" Link again, the popup gets reloaded and the files are lost...

I don't really know why the upload is in a popup anyway - i guess with the next update we can change it to look like the pic upload form in the picture gallery. Until then just try to use Alt-Tab to switch back to the upload-popup

Regards,
Ingmar

Technical Supervisor · Xobor.com

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#6 | RE: Attachment Upload Problems datum

Wed Aug 18, 2010 9:27 pm

thanks ingmar your a star everything else is 100%

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